Michelle Sutter, Senior VP of Employee Benefit Consulting for WIA, was a guest star on Business RadioX Marketing Matters with Ryan Sauers. The show discusses topics related to marketing, sales, communications, customer service, leadership, and more.
Michelle shares the story of her own personal health journey and the insight she has acquired, thereby providing a unique perspective in the industry. She offers a level of empathy to clients and their employees, emphasizing that there is much more to the relationship than just getting a claim paid. Clients gain knowledge of how to access treatment, what questions to ask, and even everyday ways to save money and stretch that healthcare dollar as far as it will go.
She also discusses new ways to navigate the healthcare system in our current, turbulent times with more choices evolving related to businesses as a result of the pandemic. She teams with clients as a technology partner, assisting and educating every step of the way while applying her expertise to help them budget the absolute best way that they can.